Speaker
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Anna Ekblom RomuSenior Interaction Analytics Professional
Analyze your contact center with Interaction Analytics
Welcome to a webinar where Anna Ekblom Romu explore the potential of InteractionAnalytics (IA) to get happier customers, more motivated employees as well as loweredcosts and increased sales.She will also tell you all about our IA-tool and how we can work together to reach yourgoals.
About Interaction Analytics
Interaction Analytics (IA) is about gaining insights from every interaction to develop the customer meeting. That means that you take a bird’s eye perspective on all interactions and use the information to identify correlations and trends.
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- Language: English